SHIPPING

Customer Priority is basic principal rooted in our minds. Delivery time could be one of things you care about most, which is also our top priority! We have been looking for the best logistic service providers with different solutions--by air, by sea, as well as setting up local warehouses. Until now, we have established the US warehouse in CA, and more warehouses worldwide are coming.

Shipping options

 Free shipping(25-45 business days)
Step1From factory to your country’s harbor, your boards were shipped by sea which cannot be tracked, so we cannot give you the tracking number. Please do not worry. We will email you if it has been left from factory. This process usually last 25-35 business days, except for special circumstances.
Step2From your country’s harbor to your personal addresses, your boards are arriving to you soon! We will give you the tracking number as soon as we received from your local couriers. It should be sent in 3-10 business days usually, except for special circumstances.
Fast shipping(10-15 business days)
From our factory to two different local harbors to worldwide, your boards were shipped by air. It should be arrived in 10-15 business days usually, except for special circumstances. We will give you the tracking number as soon as we received it from our courier.

Shipping Cost:

Except for accessories, all types of products enjoy free shipping by default.
4S/2S
Free shipping is selected by default, or fast shipping can be selected for an additional $90.
DIY versionincluding 4wd&2wd:
Free shipping is selected by default, or fast shipping can be selected for an additional $90.
Accessories:
Shipping by air from factory/arrives 10-15 business days, shipping cost calculated while check out.
Parts currently do not include postage, which is automatically calculated during settlement. Shipping cost standard
Oversize and overweight parts: The freight of main suspension frame and battery box are $198.
Battery: $88/piece
Other parts: $38/piece
The shipping cost of the accessories is set according to the weight and volume of a single part. After you purchase multiple parts of different sizes, please contact us. We will redesign the packaging plan for you to reduce the shipping cost.

NOTE:

  1. The above shipping date comes from the promise of the shipping company. We promise to start the delivery in 1-2 business days after getting the order. We cannot guarantee any delay result from accidents during the process of transportation.
  2. We will continue to increase the transportation coverage area, and the data on website may not be updated in time. If you find that your area is not on the list during settlement, please contact us in time to confirm via mkt@cycleagle.com.
  3. The freight will change with the quantity, volume and weight of the product packaging. The freight will be automatically calculated based on a single product. If you purchase a large quantity, please contact us to confirm whether you can optimize the packaging and reduce the freight.